Pet collar nylon

processing time
Please give our team 1-7 working days to select and package your order. Delivery time is a supplement to our processing time.
Please note that once your order is in transit, we will not be able to change the shipping address.
Delivery time
Receiving time=processing time+delivery time
1) Processing time: 1-7 working days
2) Delivery time: 15-45 working days
Possible delay
We do our best to ensure that all orders are delivered on time, please remember that we only receive the expected delivery date provided by the carrier. In rare cases, your order may arrive outside the expected time.
Special attention:
Because most of our products accept reservations, we will produce products according to your requirements, so you can take the initiative to contact us fanny@lianaorope.com We will provide you with good service quality.

If you are not satisfied with the goods you receive, we will be happy to accept the return of most new goods within 30 days after receipt.
1. Please contact the customer service on our website to explain the items and reasons you want to return.
2. After receiving our return instructions, please pack the items to be returned in the original packaging.
3. Give the parcel to the local post office.
4. We will process your return within 5 working days after receiving your package. After the refund is issued, you will receive a confirmation email.
Return conditions
1. You have 30 days to decide whether a certain product is suitable for you. If you want to return or exchange goods, please contact us within 30 days after delivery.
2. The following items cannot be returned or exchanged: tights, underwear and swimwear.
3. The returned articles must remain unused with the original packaging. We do not accept returned items that have been worn, damaged, cleaned or altered in any way.
4. Articles with non refundable marks and free gifts shall not be returned.
5. We do not accept returned items without proper return request.
Note: The original freight and freight guarantee are not refundable.
Delayed or missing refund
If you have not received a refund, please check your bank account again first.
Then contact your credit card company. Your refund may take some time to be officially released. Next, contact your bank. It usually takes some processing time before the refund is posted. If you have completed all these operations but have not received a refund, please contact us: fanny@lianaorope.com
Special attention:
If you order the products produced according to the requirements, we will send the bulk samples to you for confirmation, and we will send them to you after confirmation. Therefore, we do not accept returns of such products.
Return address
If you want to return the goods, please contact our customer service. You will receive a reply as soon as possible.